How to Delete Your CrushOn AI Account in 2026: Complete Step-by-Step Guide

Cancelling a CrushOn AI subscription and deleting your account are separate actions. Most users should cancel the subscription first (to stop billing) and then decide about account deletion separately. Deleting the account without cancelling the subscription first does not automatically stop payments in all cases.

Step 1: Cancel Your Subscription

Web/Android (via CrushOn AI website):

1. Log into crushon.ai
2. Click your profile icon or username
3. Navigate to "Settings" or "Manage Subscription"
4. Click "Cancel Plan" or "Cancel Subscription"
5. Confirm the cancellation when prompted

Your access continues until the current billing period expires. No charges will occur after that date.

iOS (via Apple Settings):

App Store subscriptions must be cancelled through Apple, not through the CrushOn AI app:

1. Open iPhone Settings
2. Tap your name at the top
3. Tap "Subscriptions"
4. Find CrushOn AI in the list
5. Tap "Cancel Subscription" and confirm

Android (via Google Play):

Google Play subscriptions must be cancelled through Google:

1. Open the Google Play Store app
2. Tap your profile photo > "Payments & subscriptions"
3. Tap "Subscriptions"
4. Select CrushOn AI
5. Tap "Cancel subscription" and follow prompts

Subscribestar (web billing):

If your subscription was set up through Subscribestar:

1. Log into subscribestar.adult
2. Go to your active subscriptions
3. Cancel the CrushOn AI subscription there

What Happens After Cancellation

• Subscription status changes to "Cancelled" or shows an end date
• You retain full plan access until the billing period expires
• After expiry, your account automatically reverts to the free tier (50 messages/day)
• Your account, conversation history, and characters are all retained
• You are not deleted — only billing stops

Step 2: Delete Your Account (Optional)

Account deletion permanently removes all your data. This cannot be reversed.

What gets deleted:

• Your account and profile
• All conversation history
• Characters you created
• Coin balance and earned rewards
• All saved data

Deletion steps:

1. Cancel any active subscription first (see Step 1)
2. Log into your account
3. Go to Settings > Account
4. Look for "Delete Account" option
5. Follow the confirmation steps

If the self-service deletion option isn't visible, contact CrushOn AI support directly through the in-app help or Discord and request manual account deletion. Manual deletion is processed within approximately 48 hours.

You'll receive a confirmation when deletion is complete. Your email address becomes available for a new account registration after deletion is processed.

Deleting Specific Messages or Conversations

Individual message deletion is available within conversations. Long-press a message (mobile) or hover to reveal options (desktop), then select delete. This removes the message from the conversation view.

To clear an entire conversation:

1. Open the conversation
2. Look for the conversation settings or menu (usually three dots or gear icon)
3. Select "Clear chat" or "Delete conversation"

Note: Deleting messages does not guarantee they're purged from platform servers immediately. Account deletion is the method for requesting full data removal.

Getting a Refund

Refund policies depend on how you paid:

• Web (Subscribestar): Contact Subscribestar support. CrushOn AI doesn't directly process web subscription refunds.
• iOS (Apple): Use Apple's refund system at reportaproblem.apple.com within the eligible window
• Android (Google Play): Request through the standard Google Play refund process

CrushOn AI does not advertise a general refund policy for completed billing periods. Act quickly — most payment processors have short eligible refund windows.

Frequently Asked Questions